Terms and Conditions
(Booking terms below)
Shipping And Handling - Purchased goods will be shipped as soon as is reasonable possible following payment. Shipping costs are listed individually under each product. international purchases should enquire about shipping costs as those listed are for UK delivery only.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 3 business days . This does not apply to International orders.
Back Orders. We do not list any products which we do not hold in stock. If through some oversight on our part your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges No additional charges are made over and above that listed.
Guarantee We guarantee your satisfaction. If you are not happy with any product please return it unused and we'll replace it with another or refund your payment. This does not apply to the race deposit which are non-refundable.
Reaching Us - If you need to reach us, please email us at shop@sand-baggers.com, alternatively, you can call on 0141 639 4912 (International +44 141 639 4912 or write to us at Sandbaggers Ltd, 3 Barr Place, Glasgow, G77 6JR, Scotland, United Kingdom
Privacy Policy. Sandbaggers do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. We will always accept returns if you are unhappy with the product. This does not extend to changing garment sizes if the error was made by the purchaser.
Booking Conditions (applicable to those purchasing Gobi Challenge Deposits only)
Payment:
Your participation is not confirmed until the deposit is paid and a confirmation of booking has been issued by us. The full balance must then be paid in accordance with the dates specified in your competitors briefing document. Failure to do so may result in the cancellation of your participation and the loss of your deposit.
Cheques should be made payable to ‘Sandbaggers Limited'.
Confirmation:
A contract shall exist between you and Sandbaggers Limited, once an application form and deposit is received by us and confirmation of your place has been despatched by us. This is usually within two weeks of receiving your application form and deposit.
Cancellation by you:
Should you have to cancel for unavoidable reasons, the following restrictions will apply:
• Your deposit of £350 is non-refundable but is transferable.
• Refunding of money will be dependent on date. We will refund as much money as possible but the amount may be reduced if payments have been made to our support team in Mongolia.
• Entries can be transferred to a nominated replacement competitor.
Changes by us:
In the interests of safety, and dependent on local conditions it may sometimes be necessary for us to make alterations to the trip as detailed in our marketing material and competitors briefing pack, before or after your booking has been confirmed. We reserve the right to do so at our absolute discretion. If it is necessary for us to make a significant change to the trip we will inform you as soon as possible.
Medical and Safety Information:
Obviously your safety is of paramount importance during the event. While all steps will be taken to ensure this I must stress that ultimately you are responsible for your own well-being and safety while in Mongolia. Medical cover will be provided with a team of experienced medics present at all times. Throughout the event support vehicles will be available should you wish to withdraw.
In the interests of your own safety you will be required to provide a recent letter from your doctor stating that you are physically fit to take part in this kind of arduous event. The letter should be dated within 1 month of the start date of the trip.
Vaccinations:
You are encouraged to check about appropriate vaccinations with your doctor prior to departure. You should be aware that some vaccinations require a minimum period before they are fully effective, so don't wait until the last moment to check about them.
Cancellation by us:
In the extremely unlikely event Sandbaggers has to cancel the event for circumstances outwith our control, a full refund will of course be given.
Hazardous activities:
Participation in any activity in the desert environment is a potentially hazardous activity. Participants must make their own judgements on their own abilities and participate entirely at their own risk.
Insurance:
It is essential that you have adequate travel insurance for all 'adventurous activities' you wish to partake in during your time in Mongolia. If you are unsure about your level of cover please check with your travel insurance provider. Sandbaggers Limited may request proof of holiday insurance cover prior to or during your holiday. If you cannot provide proof of adequate cover, we reserve the right to withdraw the offer of participation in Gobi Challenge. Due to the adventurous nature of this event, Sandbaggers cannot guarantee your safety. All possible precautions to minimise the dangers will be taken, but the event remains one that you undertake at your own risk. Prior to starting the event, you will be required to complete and sign a disclaimer form which acknowledges your own responsibilities in entering for the race.
Dietary requirements:
Please advise us of any specific dietary requirements at the time of booking. We aim to exceed your expectations and will endeavour to cater for any specific requirements. However, we cannot guarantee that we will cover all requirements if we are not notified in advance.
Transfers:
All transfers required for participation in Gobi Challenge are included in the cost price of participation in the event.
Vehicle support:
Full vehicle support is included in the cost price of participation in the event. This does not include taxis or other forms of transport in Ulan Bator or elsewhere outwith the scope of participation in Gobi Challenge.
Visa:
You are responsible for organising all relevant visas for the trip.
Flights:
Sandbaggers Limited are unable to book flights to or from Mongolia and take no responsibility for any delays, cancellations, loss of property or any other event pertaining to participants travel to or from participation in the event.
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